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Shipping.
Save money with Furniture2buy on your total order shipment
You pay for shipping on the first item only!
Buy more & get FREE shipping for extra items
Shipping costs
vary by region, item weight and dimensions. To find out shipping cost for a certain item(s) to your area, please begin the checkout process.
After you select an item, enter the checkout, and enter your shipping
address, a shipping quote will be provided. You do not need to enter your
credit card information for this.
We
have one of the shortest delivery times in the industry. Most items are in stock and will be shipped within
72 hours of purchase. Delivery
takes another 3-7 business days. We
use UPS for smaller items, and Freight Carriers for larger ones. If the shipping time takes longer than this, you will be contacted
by our customer service department with other options. We will send you
a tracking number after the items have been shipped.
Most
orders will be shipped via common carrier and will be delivered
to the customer at a time when the customer is available to accept
the items. A bill of laden will be signed by the customer to acknowledge
receipt of these items in good condition. It is the customer's responsibility
to thoroughly check over and visually inspect the merchandise before
signing this paperwork. Any damage must be noted on the bill of
laden and Furniture2Buy.com must be contacted within 72 hours of
the delivery time to receive replacement items. Furniture2Buy.com
will only accept non-noted damage claims within 72 hours from the
time of delivery. This can be done by phone or email. Furniture2Buy.com
will not be responsible and will not accept any claims made outside
of these terms.
Ordering and Payment Information.
After
placing an order with us you will receive an email from us confirming
that your order is in stock, when you should expect the order to
arrive, and how to track the status of the order.
Most
of our customers pay by credit card and we accept Visa, MasterCard, American
Express and Discover through our secure server. You can also pay by check. Just call us at 310-515-7140, toll free 1-888-FUR2BUY(387-2289) or send us an e-mail on what you'd like to order. We'll then send
you an invoice which you can pay from. We will get your order ready but
will ship only after the bank clears your check. Since it takes a couple of days contact
to get your order ready to ship, you will not experience a delay if you
pay with a check.
If
you are located in California we must add 8.25% tax to your order.
Return Policy.
We are
confident that you will be pleased with your purchase. If you are
not satisfied, you may cancel it within 48 hours and get a complete
refund, or return it for a refund within 30 days of the receipt
of your order. This helps us keep our costs lower because of a reduced
need for item storage because of cancellations. All returns must
be authorized by us prior to shipping. Please e-mail us prior to
shipping and we will provide return shipping instructions. Returned
items must be shipped to us in their original condition and packaging
within 30 days of receipt. The cost of shipping is not refundable
and will be deducted from the amount of your refund. All returns
must be sent prepaid freight and the freight cost is the responsibility
of the customer. 15% restocking fee applies on all returned items.
Delivery
Most orders will be shipped via common carrier and delivered by a trucking company contracted by Furniture2buy. Common carrier deliveries are only performed Monday through Friday. The shipping company who is obligated to fulfill delivery of your order will contact you by phone prior to delivery to establish an approximate time for you to receive your delivery. We ship only in the Contiguous United States (48 states). Please note that, like any retailer or distributor shipping nationwide, Furniture2buy ships via national and regional parcel, freight and moving companies. Although we use the largest and most well-known carriers, we are not responsible for delays in transit, freight company employee conduct, missed delivery appointments or damages to the customer's premises. Furniture2buy will not accept returns or cancellations due to delays in delivery by transportation companies.
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Warranty Information.
We offers
a one-year limited warranty on all merchandise we sell. The only
exceptions are clearance items or items sold "as is".
Warranties are not valid if merchandise has been moved from original
delivery address.
Privacy and Security.
All information
that you provide is stored securely. We do not give or sell any customer-specific
information to any third party. Furniture2Buy.com
store switches to a secure server at the time any credit card information
is entered. We use the highest possible level of security to keep your
information private.
Contact Information.
You can contact
us by e-mail at info@furniture2buy.com
or you can fill out a form on our contact
page. You can also reach us by phone at 310-515-7140 and 1-888-FUR2BUY(387-2289) between the
hours of 9 a.m. and 5 p.m. Pacific Time. We
welcome all your inquiries and requests.
Safety Information.
At Furniture2Buy.com,
your children's safety is our highest priority. Whether it's meeting
the highest federal safety regulations in our bunk and loft beds and fire retardant materials
in our rooms and accessories, we want to be sure you buy with confidence
and peace of mind. Bunk and Loft Bed Safety: when you buy a bunk
or loft bed from us, you can be sure it meets or exceeds federal
bunk safety regulations.
Safety features include:
- Top Guard rails carefully positioned and securely fastened.
- Spacing between spindles or slats are designed and tested
to prevent dangerous gaps in line with federal safety regulations.
- Bolts are firmly secured and anchored through posts.
- Ladders are securely fastened.
- Bunk boards are in-stock and recommended on all top bunks
containing cross slats.
- Low profile mattresses are in-stock and recommended on
all top bunks.
Company
Information.
Furniture2Buy.com
was created to help people find high quality furniture on the Internet
with a wide selection of finishes and fastest delivery times.
If
you have any questions or comments about our policies please e-mail
us at info@furniture2buy.com
or call a toll-free number.
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